Moorish Morocco Tour – Booking Conditions

Please read these Booking Conditions carefully before reserving your trip with Moorish Morocco Tours.
By booking with us, you are deemed to have understood and agreed to the following terms.
If you have any questions, we are here to clarify and support your decision.

Who We Are

Moorish Morocco Tours is an Australian-registered business operated by Cat Wilson (ABN: 29 049 196 185). We offer workshops and guided cultural and artistic experiences in Morocco, with a focus on geometric design, architecture, and local craft traditions.

Agreement

By booking a trip with Moorish Morocco Tours you enter into a binding agreement and accept these Booking Conditions on behalf of yourself and all participants included in your booking.

Prices, Deposits and Payment Schedule

  • Tour cost: AUD $7,000 per person (twin share).

  • Single supplement: AUD $1,500 (subject to availability).

  • Deposit: AUD $1,200 per person, non-refundable.

  • Balance: Full payment due 90 days prior to departure (24 April 2026 tour = balance due by 24 January 2026).

  • Bookings made within 90 days of departure require full payment at the time of booking.

  • Payments may be subject to bank fees and currency exchange charges.

Booking Amendments

  • Amendment fee: AUD $300 per change (in addition to charges levied by suppliers).

  • Transfers to another traveller are possible up to 60 days before departure.

Optional Activities

The tour offers two optional experiences at an additional cost:

  • Cooking class in Chefchaouen

  • Spa and Hammam in Tangier

Prices for these activities will be confirmed 90 days prior to departure. At that time, guests will be asked to indicate whether they wish to participate. Payment for optional activities will be collected as part of your final balance due at 90 days before departure.

Inclusions

Your tour price includes:

  • Accommodation from Day 1 to final night (twin share basis; single supplement available on request).

  • Daily breakfast and selected meals as per the detailed itinerary.

  • All ground transport within Morocco, including private driver and minibus, plus local transport modes as described in the itinerary.

  • All entrance fees for included sightseeing and cultural visits.

  • All scheduled workshops and tuition as outlined in the itinerary.

  • Services of local guides, artisans, and Moorish Morocco Tour Host.

  • Group airport transfer on designated arrival days.

Exclusions

Your tour price does not include:

  • International flights and visa/passport fees.

  • Travel insurance (mandatory).

  • Meals not specified in the itinerary.

  • Bottled water, soft drinks, and alcoholic beverages.

  • Personal expenses such as laundry, phone, internet, shopping, tips outside the group Tips Kitty.

  • Optional activities included on the itinerary

  • Optional activities not included in the itinerary.

  • Airport transfers outside of the designated start/end dates.

  • Single supplement (unless booked).

Tips Kitty

Tipping is an important part of Moroccan culture. A compulsory group “Tips Kitty” is collected by the Host to cover tips for hotel staff, porters, local guides, and the driver (allow for approx AUD $8 per person per day).

Traveller Details

To confirm your booking you must provide:

  • Full passport details (name, number, expiry, nationality, date of birth)

  • Emergency contact information

  • Travel insurance details (provider, policy number, emergency contact)

  • Any medical conditions, mobility issues, or dietary requirements

These must be supplied at the time of final payment or 90 days prior to departure, whichever comes first.

Cancellation by Traveller

  • 90+ days before departure: Deposit forfeited

  • 60–89 days before departure: 50% of total cost retained

  • Less than 60 days before departure: 100% of fees retained

  • After trip commencement: No refunds

Note: Deposits may be transferred once to another Moorish Morocco tour within 2 years, subject to agreement and amendment fee.

Cancellation by Moorish Morocco Tours

  • We reserve the right to cancel a tour due to insufficient numbers or external events.

  • If we cancel: you may transfer to another departure or receive a full refund.

  • If cancellation is due to Force Majeure (terrorism, natural disasters, epidemic/pandemic, political instability, etc.), refunds will be less unrecoverable costs and a AUD $100 administration fee.

  • We are not responsible for incidental expenses such as flights, visas, vaccinations, or insurance costs.

Travel Insurance

Comprehensive travel insurance is compulsory. It must cover:

  • Personal accident, illness, and medical expenses

  • Emergency evacuation

  • Trip cancellation and curtailment

  • Lost luggage and personal effects

Proof of insurance is required at the time of final payment. Without insurance, you will not be able to join the tour.

Passports & Visas

  • You must hold a passport valid for at least 6 months beyond the end of your trip.

  • You are responsible for obtaining the correct visas, permits, and certificates for Morocco and any transit countries.

Behaviour and Authority on Tour

  • Travellers must comply with Moroccan law and respect local customs.

  • The Host (Cat Wilson) has final authority on all matters affecting the tour.

  • You agree to follow reasonable directions to ensure safety and group harmony.

  • Disruptive behaviour, endangering others, or refusal to comply may result in removal from the tour without refund.

Acknowledgement of Risks

You acknowledge that international travel involves inherent risks, including but not limited to:

  • Illness or injury

  • Political unrest or civil disturbances

  • Transportation accidents or delays

  • Natural disasters or extreme weather

  • Limited medical facilities in some areas

  • Cultural and environmental differences

By booking, you accept these risks and release Moorish Morocco Tours from liability, except where required by law.

Limitation of Liability

Moorish Morocco engages local operators and is not responsible for their acts or omissions. Liability is limited to the extent permitted by law.

Complaints

Please raise any concerns with your Tour Host immediately. If unresolved, submit a written complaint within 30 days of the trip end.

Photography & Marketing

You consent to Moorish Morocco Tours using photographs, video, and other media taken during the tour for promotional purposes, without compensation.

Privacy

Your personal details are collected solely for tour operations (e.g. bookings with hotels, transport, and activity providers).
We will not share your details with third parties for marketing purposes.

Jurisdiction

These Booking Conditions are governed by the laws of New South Wales, Australia. Any disputes shall be resolved exclusively in its courts.